Crypto wrong deposit type processing cost
| Type | Processing period | Processing cost | Singularity |
| BTC - BCH BTC - BSV BCH - BSV | Once a month | 100,000 won per transaction | Not possible when putting BCH address on BTC segment. If you make an incorrect deposit into an existing supported 'Normal wallet' it is not possible |
| ETH - ETC ETH - ERC20 KCT - ERC20 KCT - KCT | Once a month | 100,000 won per transaction | When ETC is transformed into ERC20, When remittance between ERC20 liver and KCT |
If Tag or Memo is entered incorrectly or not (XRP, EOS, ATOM, LUNA, XLM, etc.) | Within 5 business days | 50,000 won per transaction | If the address is issued to another person, we will try to arbitrate with in Coinone, but if do not agree, you need to request proceed legally refund to the other person personally. |
| PCI memo | Within 5 business days | None | We will help you with individual guidance for incorrect deposit of Cryptocurrency caused by the difference between the project owner's wallet policy and the COINONE wallet policy. |
| If processing is required within 1 business day for special reasons | Within 1 business day | 300,000 won per transaction | |
| Unlisted coins | Once a month | 100,000 won per transaction | It is provided only when Cross-Chain support is available. |
| - | - | If it is impossible to process due to technical problems, we will notify you by email |
*If it is confirmed as impossible due to technical problems during processing, the fee will be refunded.